1 Introduction
tg775 ("we," "us," "our") operates the online gaming platform accessible at tg775.app and is committed to protecting the privacy and personal data of all users ("you," "your") in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
This Privacy Policy describes the types of personal information we collect from users of tg775.app, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and the rights available to you as a data subject under Philippine law.
By registering an account on tg775.app or continuing to use the tg775 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Privacy Policy should be read together with the tg775 Terms & Conditions.
Data Controller: tg775 acts as the data controller for personal data collected through tg775.app. For all data privacy enquiries, contact us via live chat or at
[email protected].
2 Personal Data We Collect
tg775 collects the following categories of personal data from users:
Registration & Identity Data:
- Full legal name
- Date of birth (for age verification — 21+ requirement)
- Email address
- Mobile phone number
- Residential address (city, province, Philippines)
- Username and encrypted password
Identity Verification (KYC) Data:
- Government-issued ID (e.g., PhilSys ID, passport, driver's licence, UMID)
- Proof of address documents
- Selfie or facial verification image (where required)
- Proof of payment method ownership
Financial & Transaction Data:
- Deposit and withdrawal transaction records
- Payment method details (GCash number, PayMaya / Maya account, bank account details — stored in tokenised or masked form)
- Account balance history
- Bonus and promotional credit records
Gaming Activity Data:
- Game session logs (games played, wagers placed, outcomes)
- Sports betting selections and results
- Login timestamps and session durations
Technical & Device Data:
- IP address and approximate geolocation
- Device type, operating system, and browser information
- Cookie identifiers and session tokens
- Platform interaction logs (pages visited, features used)
Communications Data:
- Live chat transcripts and support ticket records
- Email correspondence with tg775 support
- Feedback and survey responses (where submitted voluntarily)
3 How We Collect Your Data
tg775 collects personal data through the following means:
- Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions.
- Automatically: Through cookies, web beacons, and server logs when you access and interact with tg775.app. This includes IP address, device data, and browsing behaviour on the platform.
- From third-party payment processors: When you make a deposit or withdrawal via GCash, PayMaya / Maya, or a Philippine bank, we receive transaction confirmation data from the
relevant payment provider necessary to credit or debit your tg775 account.
- From identity verification providers: Where we use third-party KYC services to verify your identity documents, we receive verification status and relevant identity data from those providers.
- From regulatory authorities: tg775 may receive data from PAGCOR or other Philippine government bodies in connection with regulatory compliance obligations.
4 How We Use Your Personal Data
tg775 uses the personal data we collect for the following purposes:
- Account management: To create, maintain, and administer your tg775 account, including processing your registration, verifying your identity, and managing your account settings.
- Service delivery: To provide access to tg775 games, process deposits and withdrawals, credit bonuses, and deliver the full range of tg775 platform features.
- Age and eligibility verification: To confirm that you meet the 21+ age requirement and are eligible to use tg775 under Philippine gaming regulations.
- KYC and AML compliance: To verify your identity and monitor transactions in compliance with PAGCOR requirements and Philippine anti-money laundering laws (Republic Act No. 9160, as amended).
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct on the tg775 platform.
- Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance via live chat and email.
- Responsible gaming: To monitor gaming behaviour, identify potential problem gambling indicators, and administer responsible gaming tools such as deposit limits and self-exclusion.
- Marketing and promotions: To send you information about tg775 promotions, bonuses, and new features — where you have consented to receive such communications. You may opt out at any time.
- Platform improvement: To analyse usage patterns, troubleshoot technical issues, and improve the performance and user experience of tg775.app.
- Legal and regulatory compliance: To comply with applicable Philippine laws, PAGCOR regulations, court orders, and lawful requests from government authorities.
5 Legal Basis for Processing
tg775 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
- Contractual necessity: Processing is necessary to perform the contract between you and tg775 — specifically, to operate your account, process transactions, and deliver gaming services.
- Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, anti-money laundering obligations, and tax reporting requirements.
- Legitimate interests: Processing is necessary for tg775's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your data protection rights.
- Consent: For marketing communications and non-essential cookies, tg775 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6 Data Sharing & Disclosure
tg775 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients only where necessary and lawful:
- Payment processors: GCash, PayMaya / Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) — to process deposits and withdrawals on your behalf.
- Identity verification providers: Third-party KYC service providers engaged to verify your identity documents in compliance with PAGCOR and AML requirements.
- Game content providers: Licensed game studios and software providers whose games are available on tg775 may receive anonymised session data necessary to deliver game functionality.
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies — where disclosure is required by law or regulatory obligation.
- IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by tg775 under strict data processing agreements that prohibit independent use of your data.
- Professional advisers: Legal counsel, auditors, and compliance consultants — where necessary for tg775's legal and regulatory obligations, under confidentiality obligations.
International Transfers: Where personal data is transferred outside the Philippines, tg775 ensures that appropriate safeguards are in place in accordance with the requirements of the Philippine Data Privacy Act and NPC guidelines.
7 Cookies & Tracking Technologies
tg775.app uses cookies and similar tracking technologies to enhance your experience on the platform. The following types of cookies may be used:
- Strictly necessary cookies: Essential for the operation of tg775.app, including maintaining your login session, remembering your account preferences, and enabling secure transactions. These cannot be disabled without affecting platform functionality.
- Performance and analytics cookies: Used to collect anonymised data about how users interact with tg775.app — such as pages visited, time spent, and error reports — to help us improve platform performance.
- Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your tg775 experience.
- Marketing cookies: Used to deliver relevant tg775 promotional content. These are only set with your consent and can be disabled via your browser settings.
You can manage or disable cookies through your browser settings at any time. Note that disabling strictly necessary cookies may impair your ability to use certain tg775 features. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
8 Data Retention
tg775 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping and AML obligations.
- Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
- KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
- Customer support records: Retained for up to three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
- Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it will be deleted or anonymised within 30 days.
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with tg775's data disposal procedures.
9 Data Security
tg775 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and tg775.app.
- Encryption of sensitive data at rest, including payment method details and identity documents.
- Role-based access controls ensuring that only authorised tg775 personnel with a legitimate operational need may access personal data.
- Regular security audits, vulnerability assessments, and penetration testing of tg775 systems.
- Multi-factor authentication requirements for tg775 staff accessing internal systems containing personal data.
- Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.
Important: While tg775 takes all reasonable steps to protect your data, no digital system is entirely immune to security risks. You are responsible for maintaining the confidentiality of your tg775 login credentials. Do not share your password with anyone.
10 Your Data Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tg775:
- Right to be informed: The right to be notified of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
- Right of access: The right to request a copy of the personal data tg775 holds about you, including information on how it is being processed.
- Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by tg775.
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tg775's legal retention obligations.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
- Right to lodge a complaint: The right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe tg775 has processed your personal data in violation of the Data Privacy Act.
To exercise any of these rights, please contact tg775 via live chat support or email [email protected]. We will respond to all data rights requests within 15 business days in accordance with NPC guidelines.
11 Children & Minors
tg775 is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. tg775 does not knowingly collect personal data from individuals under the age of 21.
If tg775 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all associated funds forfeited, and the personal data deleted in accordance with our data disposal procedures. The matter may also be reported to the relevant Philippine authorities.
Parental Advisory: If you believe a minor has registered on tg775.app, please contact our support team immediately at
[email protected] so we can take prompt action.
12 Third-Party Links
tg775.app may contain links to third-party websites or services — for example, payment provider portals or regulatory body websites. This Privacy Policy applies solely to tg775.app and the tg775 platform. tg775 is not responsible for the privacy practices or content of any third-party websites you may access via links on tg775.app.
We encourage you to review the privacy policies of any third-party websites you visit, particularly those of payment providers such as GCash and PayMaya / Maya, before submitting personal data to those platforms.
13 Updates to This Privacy Policy
tg775 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date of the current version is stated at the top of this page.
When material changes are made to this Privacy Policy, tg775 will notify registered users via email or a prominent notice on tg775.app prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how tg775 protects your personal data.
Continued use of the tg775 platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.
14 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way tg775 handles your personal data, please contact our Data Privacy team:
You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
tg775 support is available in both English and Filipino to assist players across Manila, Cebu, Davao, Quezon City, Makati, and all other areas of the Philippines.